Head of Operations, Nigeria

Permanent employee, Full-time · EIDU Nigeria, EIDU Hybrid

About Us

We believe that all children should be given the chance to reach their full potential. However, more than 600 million children in the world do not achieve foundational skills like literacy and basic numeracy – despite the majority of them going to school. 

At EIDU, we are creating the next-generation EdTech platform for children who lack access to high quality education that all children deserve. We currently serve over 770,000 students in Kenya, Nigeria, and Pakistan and are aiming to serve tens of millions within the next few years. In a year-long randomised control trial conducted by external researchers, midline results indicated that learners that used EIDU advanced their skills 58% faster. We also have fascinating projects with leading technology companies to further enhance learning outcomes through AI. 

EIDU is funded by well-known development agencies, foundations, and impact investors and we are about to scale our programme rapidly through partnerships with governments.

With a mission like EIDU’s, diversity of thought and background within our team is crucial. We value those who can bring diverse perspectives to our platform and help us provide high-quality education to as many children as we can across the globe.

If you’d like to learn more about us, visit our website at eidu.com or watch our two-minute video.
About the role
We are seeking a Head of Operations to join our team in Nigeria. The Operations Department at EIDU is dedicated to strategically enhancing education in both public and private schools through the effective rollout of EIDU’s Digital Learning Programs. By working closely with National and State Governments, the department ensures successful implementation, sustainability, and alignment with education sector priorities. You will lead and direct all operational activities in Nigeria, ensuring that EIDU’s programs are implemented effectively, sustainably, and in alignment with organizational goals.
What you will do:
  • Leadership & Strategy: 

    • Provide strategic leadership for Nigeria Operations, ensuring alignment with EIDU’s global mission and country objectives.

    • Develop and implement operational strategies, policies, and procedures to streamline processes and improve efficiency.

    • Lead and mentor the operations team, including Field Operations, Quality Assurance, and Procurement.

  • Operational Oversight:

    • Oversee day-to-day operations across multiple states, ensuring smooth program rollout, implementation, and continuation.

    • Monitor KPIs and operational benchmarks to assess performance and drive operational excellence.

    • Ensure compliance with EIDU standards, government regulations, and donor requirements.

  • Financial & Risk Management:

    • Develop, allocate, and monitor operational budgets, ensuring resources are used effectively.

    • Identify risks and implement mitigation strategies, including safety and compliance governance.

    • Ensure audit findings and compliance issues are addressed promptly.

  • Stakeholder & Government Engagement:

    • Build and maintain strong relationships with government partners at state and federal levels.

    • Represent EIDU in external forums, industry events, and with key stakeholders.

    • Collaborate with internal teams (Product, Learning, Government Relations) to ensure seamless program delivery.

  • People & Culture:

    • Lead recruitment, onboarding, and training of field and Office teams.

    • Foster a culture of continuous improvement, accountability, and innovation.

    • Provide coaching and professional development opportunities for managers and staff.

What you should bring:
  • The desire to use your skills to bring about positive social change.

  • Bachelor’s degree in Business Administration, Education, Operations Management, or related field (Master’s degree preferred).

  • Minimum 10 years of progressive experience in operations, field management, or program delivery, including at least 5 years in a senior leadership role. Experience in the education, social impact, or a start up organization environment is highly desirable.

  • Proven track record of managing large, dispersed teams in complex environments.

  • Strong financial management skills, including budget planning and monitoring.

  • Demonstrated ability to work effectively with government representatives and other stakeholders.

  • Proactivity and exceptional problem-solving skills, ability to work comfortably in a cross-functional setting, and an ability to remain calm under stress and uncertainty, inspiring the same in your team.

  • Excellent communication skills, including the ability to communicate effectively in a multi-cultural environment.

  • Great interpersonal and collaboration skills to collaborate with people at all levels of the organisation, from diverse backgrounds and cultures. Interested in contributing to others' success.

  • Willingness to travel across Nigeria.

What we offer:
  • A chance to directly contribute to solving a pressing global problem. 

  • Being a part of an international and passionate team located in Kenya, Germany, Nigeria, and Pakistan.

  • An open environment where feedback is welcomed promoting mutual growth. 

  • Rapid personal development & opportunity to take on responsibility and have impact.

  • Exciting field visits to our partner schools to see your impact firsthand. 

  • High degree of flexibility with regard to working hours and vacations, and the option to work from home 2-3 days per week.

About us
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