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Operations BI Analyst (Nairobi, Kenya)

Permanent employee, Full-time · EIDU Kenya, Trellis Hybrid
About Us
We believe that all children should be given the chance to reach their full potential. Access to quality education is where this starts. 

At EIDU, we are working to empower governments to secure foundational literacy and numeracy for every child. We come in as a reliable partner to enhance the existing systems with our technology-based solution: a platform that integrates multiple proven educational interventions, designed to meaningfully impact all key stakeholders in any public education system - learners, teachers, education officers and ministry staff.

Our solution is built for scale:  Through partnerships with 38 governments, we currently serve over 770,000 students in Kenya and Nigeria - and are aiming to reach tens of millions within the next few years. In a year-long randomised control trial conducted by external researchers, endline results indicated 0.53 SD improvement in learning outcomes with EIDU, making EIDU one of the top 10% of education interventions in the low- and middle-income context.

EIDU is funded by well-known development agencies, foundations, and impact investors.

We constantly refine our approach to enhance effectiveness and keep our platform at the forefront of educational impact, for example  through meaningful projects with leading technology companies to further enhance learning outcomes through AI. 
About the role
We are seeking an Operations BI Analyst to form an integral part of our Research, Learning and AI team and work closely with our Operations team. The Operations Department at EIDU is dedicated to strategically enhancing education in both public and private schools through the effective rollout of EIDU’s Digital Learning Programs. You will be responsible for identifying inefficiencies, optimizing processes, and informing strategic decisions. You will collect and analyze data from various sources, using tools to create dashboards and reports, and communicating actionable insights to leadership.
What you will do:

  • Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.

  • Develop and maintain dashboards and reports using BI tools (e.g., Power BI, Tableau, Metabase, Looker).

  • Collaborate with cross-functional teams to understand data needs and deliver insights.

  • Monitor key performance indicators (KPIs) and provide regular updates to stakeholders.

  • Support forecasting, budgeting, and strategic planning through data analysis.

  • Ensure data accuracy, integrity, and consistency across systems.

  • Automate reporting processes to improve efficiency and reduce manual work.

  • Conduct ad-hoc analyses to support operational initiatives and decision-making.

What you should bring:

  • Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.

  • 5+ years of experience in BI, data analysis, or operations analytics.

  • Proficiency in SQL and BI platforms (e.g., Power BI, Tableau, Qlik).

  • A deep understanding of business processes and operational workflows, including how different functions work together.

  • Analytical mindset: The ability to think critically and use logical reasoning to identify problems and evaluate solutions.

  • Communication: Strong verbal, written, and visual communication skills to translate complex technical information for non-technical stakeholders.

  • Problem-solving: The capacity to identify root causes and develop innovative, data-driven solutions.

  • Attention to detail: A high degree of meticulousness to ensure accuracy in data and reports.

  • Ability to translate complex data into clear, actionable insights.

  • Experience in a fast-paced, data-driven environment.

What we offer:

  • A chance to directly contribute to solving a pressing global problem. 

  • Being a part of an inspiring and passionate team located in Kenya, Germany, Nigeria, and Pakistan.

  • A financial runway that ensures you have the security and resources you need to excel in your role.

  • An open environment where feedback is welcomed promoting mutual growth. 

  • Rapid personal development & opportunity to take on responsibility and have impact.

  • Insightful field visits to our partner schools to see your impact firsthand. 

  • High degree of flexibility with regard to working hours and vacations, and the option to work from home 2-3 days per week.

  • A multicultural work setting. 

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